E INSIGHT Professional Team
Support is an essential and important part of our services. We place special emphasis on providing maintenance and support to all our clients. For an IP Architect solutions provider, we help design, accommodate your needs, transform IT trend and after provide ongoing supports. We keep a regular maintenance health check on the site to ensure daily operations as it running it should. E Insight makes it easy by assuming full responsibility for your IT business.
What does E INSIGHT Teknology provides?
Unlimited helpdesk calls : When something is holding up your work you need an answer quickly. Phone to E INSIGHT: we have fully trained first line support staff answering calls, and our help desk team solve a third of all issues over the phone.
Remote support : Every of E INSIGHT’s client receives full remote support and this includes remote access to all workstations and servers.
Onsite support : If an onsite visit is required then one of our certified IT engineers will attend your office. Regular site visits can be scheduled regularly with a dedicated engineer, giving the opportunity to conduct regular IT consultancy sessions and form a strong working relationship.
On demand consultancy : Conducted by highly experienced project managers, included any of office move, expansion plan, new multi server networks, disaster recovery solutions, VoIP, security solutions, or any other IT-related matters
Access to E INSIGHT unique supports: All our clients benefit from the experience and creative expertise that has gone into our solutions, including VoIP, Video Communication, Security, IP Networking and more